Alpharetta, GA job vacancy in Wollborg Michelson Recruiting – Jobs in d6312541c26bcb4c

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We got a new job details in Wollborg Michelson Recruiting & they are Hiring Candidates for Alpharetta, GA

Job Details
Company Name :
Wollborg Michelson Recruiting
Company Location :
d6312541c26bcb4c
Job Position :
Alpharetta, GA
Job Category :
Jobs in California

Job Description :
Seeking Dynamic Customer Service Representatives for a MAJOR Healthcare company and Leader in the Industry! Remote until Restrictions are lifted. Must live local to Alpharetta, GA!
Job Details :
Must be fully vaccinated
REMOTE Until Restrictions are lifted!
HUGE Growth Potential with an Industry Leader!
Working PC computer/Windows laptop and internet access REQUIRED (No Macbooks or Chromebooks)
MUST have high speed internet
Ability to pass a criminal background check
Temp-to-hire to start, Great way to get your foot in the door!
Hours : Must be able to work ANY 8 hour shift in the window of 8am-9pm
Pay: $16/hr
Location: Alpharetta, GA
How you will make an impact:
Research and respond to basic telephone, electronic, and written inquiries from dental/vision professional, groups, subscribers and brokers.
Provides excellent service to customers with information in regards to basic eligibility, benefits, and claims status with emphasis on customer retention.
Forward specific inquiries as directed for priority resolution.
Document each customer encounter or resolution in appropriate computer tracking system.
Expediently access reference materials to analyze and determine appropriate responses to telephone, electronic, and written inquires.
Identify reports and document system discrepancies.
Accurately complete online/hard-copy forms and route to appropriate department.
Meet and maintain production standards, counts, and inquiry response turnaround times.
Provide support to other departments as directed.
Perform miscellaneous duties as assigned and participate in training programs.
What we look for:
1 year customer service experience within a call center or with related heavy customer contact experience (i.e. hospitality, retail, food industry)
Ability to handle constant customer contact/forced workflow distribution
Interpersonal and communications skills to work effectively with all levels of staff
Strong organizational/time management skills and multi-tasking abilities’
Great benefits when make permanent!
You will be a Union employee
Medical, dental and vision insurance – 100% paid or low-cost premium medical insurance options, plus 100% paid dental and vision insurance
Generous 401(k) matching – We match $0.50 for every dollar you contribute to your 401K account, up to 6% of your eligible compensation
Employee LiveWell program – Focusing on your physical, mental, financial, and social well-being while rewarding you for participation
Better yourself – Career development and tuition reimbursement
Better your community – Social responsibility and volunteer opportunities, including 16 paid volunteer hours
Fertility benefits
Diabetes benefit
*Wollborg Michelson Recruiting does require all applicants to be able to provide proof that they are fully vaccinated from COVID prior to their start date, unless otherwise prohibited by law.*Wollborg Michelson Recruiting is an Equal Opportunity Employer and prohibits discrimination of any kind. We ensure job offers are made based of one’s employment experience, skills, and qualifications, regardless of race, gender, ethnic origin, or any other classification protected by law. All applicants must furnish proper identification to prove their legal right to work in the US upon a job offer. We participate in E-Verify to confirm one’s right to work in the US. Wollborg Michelson Recruiting does not provide sponsorship for an employment-based visa status.
Job Type: Full-time
Pay: $16.00 per hour
Benefits:
Health insurance
Schedule:
Monday to Friday
Ability to commute/relocate:
Alpharetta, GA: Reliably commute or planning to relocate before starting work (Required)
Application Question(s):
Can you provide Current Proof of Full Vaccination for Covid-19? Deal Breaker
Experience:
Customer Service: 1 year (Required)
Work Location: One location

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