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We got a new job details in NielsenIQ & they are Hiring Candidates for Associate Client Manager
Job Details
Company Name : NielsenIQ
Company Location : Newark, NJ
Job Position : Associate Client Manager
Job Category : Jobs in California
Job Description :
Job Description
REF: #REF19340L
WORK SCHEDULE: HYBRID(ONSITE CLIENT OFFICE TWICE A WEEK)
ABOUT THIS JOB
As a Customer Success & Insights Associate Manager, you are responsible for all client activity and the overall success of NielsenIQ at the customer. This includes driving timely outcomes and client value through the data and analytics which drive the overall customer experience and elevate NIQs performance. This role has deep knowledge of the customer’s business and industry that enable you to identify new opportunities for NIQ to drive value. Works successfully across a matrixed organization structure, fully leveraging the service model.
RESPONSIBILITIES
Partner with customers to set objectives that drive business impact and maximum client value, building and maintaining strong relationships and deep expertise with adaptability, urgency, and positivity
Understand and leverage NielsenIQ solutions and apply industry knowledge to conduct advanced issue-based analyses with clear proactive insights and action-oriented recommendations
Drive strategic thought leadership with customers leveraging NielsenIQ tools and assets
Identify opportunities for increased partnership and elevate those opportunities to organizational partners
Facilitate clear day-to-day communications with customers, proving the value of NIQ solutions in support of growth, adoption and value creation
Ensure on-time delivery of solutions to achieve forecasted revenue on-time
Identify potential revenue opportunities with customers and handoff to Account Developers to enable them to achieve sales goals
Work collaboratively with internal partners to ensure work is connected to customer business objectives, delivered on-time, and focused on outcome
Lead client presentations with proactive insights and action-oriented recommendations
Ensure client stakeholders buy into outcomes and value NielsenIQ is delivering to them
Understand client structure and organization
Determine ROI of NielsenIQ recommendations and solutions
Develop a consultative approach to client business issues, understanding the industry and what issues a client is facing
A LITTLE BIT ABOUT YOU
You are flexible and easily adapt in a dynamic work environment. You have a can-do attitude and are able to tell a story using data. You are the first to recognize an opportunity, then turn it into a solution. Curiosity, communication, and critical thinking drive your work. You are comfortable working with complex customer relationships and issue resolution. You are creative in leveraging existing data sources to answer tough questions. You work collaboratively, within a dynamic and challenging environment while maintaining high standards.
QUALIFICATIONS
College/University Undergraduate or Masters Degree
Demonstrated strength in data analysis & working with panel data
Prior experience with NielsenIQ solutions
Collaborating with teams and working in a matrixed environment
Time management & prioritization
Experience working with complex client relationships and client issue resolution
Highly proficient in Microsoft Office
Proficiency in BI Tools a plus (PowerBI, Tableau, Nielsen, IRI, Kantar)
2-3 years of CPG industry experience preferred – also consulting, information, technology, and analytics
Additional Information
All your information will be kept confidential according to EEO guidelines.
About NielsenIQ
NielsenIQ is a global measurement and data analytics company that provides the most complete and trusted view available of consumers and markets worldwide. We provide consumer packaged goods manufacturers/fast-moving consumer goods and retailers with accurate, actionable information and insights and a complete picture of the complex and changing marketplace that companies need to innovate and grow. Our approach marries proprietary NielsenIQ data with other data sources to help clients around the world understand what’s happening now, what’s happening next, and how to best act on this knowledge. We like to be in the middle of the action. That’s why you can find us at work in over 90 countries, covering more than 90% of the world’s population. For more information, visit www.niq.com.
NielsenIQ is committed to hiring and retaining a diverse workforce. We are proud to be an Equal Opportunity/Affirmative Action-Employer, making decisions without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability status, age, marital status, protected veteran status or any other protected class.
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