Atlanta, GA 30308 job vacancy in Savvy – Jobs in 4e19aa992b17c465

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We got a new job details in Savvy & they are Hiring Candidates for Atlanta, GA 30308

Job Details
Company Name :
Savvy
Company Location :
4e19aa992b17c465
Job Position :
Atlanta, GA 30308
Job Category :
Jobs in California

Job Description :
The Customer Service Representative is responsible for helping customers with questions or concerns regarding company products and services in the clinic. Their duties include communicating with customers in-person, over the phone or via email, filling out forms after each interaction to determine frequent customer feedback or questions and participating in meetings with the customer service team to develop new strategies.
Customer Service Representative duties and responsibilities:

Maintaining a positive, empathetic, and professional attitude toward customers at all times.
Responding promptly to customer inquiries.
Communicating with customers through various channels.
Acknowledging and resolving customer complaints.
Knowing our products inside and out so that you can answer questions.
Processing orders, forms, applications, and requests.
Keeping records of customer interactions, transactions, comments, and complaints.
Communicating and coordinating with colleagues as necessary.
Providing feedback on the efficiency of the customer service process.

Customer Service Representative skills and qualifications

Analytical and problem-solving skills
Multitasking and organizational skills
Ability to answer a high volume of calls and/or emails daily
Ability to share work among a customer service team
Attentiveness and patience
Time-management skills

Benefits:

401(k)
Dental insurance
Disability insurance
Employee discount
Flexible spending account
Health insurance

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