Looking for a New Job? Our Portal is one stop place for searching new job openings.
We got a new job details in Judicial Council/AOC & they are Hiring Candidates for Atlanta, GA 30334
Job Details
Company Name : Judicial Council/AOC
Company Location : 325e21314f46f3d0
Job Position : Atlanta, GA 30334
Job Category : Jobs in California
Job Description :
Judicial Council of GeorgiaAdministrative Office of the Courts
JOB ANNOUNCEMENT
I.T. Support Specialist I
Recruitment Period: Submit resume by June 30th, 2022
Number of Positions: 1 (One) position FLSA Status: Exempt
Hiring Salary: $45,000 – $60,000 Position Location: Fulton County, GA(USD)
Job Summary
Acting under the supervision of a senior team member, this position directly interfaces with the agency’s internal and external customers to provide I.T. support. The I.T. Support Specialist I will troubleshoot, configure, deploy, and support desktops, laptops, mobile devices, business applications, and other I.T. assets. This position will also be responsible for providing in-person meeting support, and providing support to various I.T. projects, as assigned.
To be successful in this role a candidate must possess excellent customer service and communication skills. The candidate must be able to effectively solve problems with limited direction.
Job Responsibilities and Performance Standards
Assists with configuring, deploying, and supporting I.T. equipment, applications, systems, and services across the agency’s infrastructure.
Responds to internal and external inquiries and requests for technical support while providing direct assistance and issue resolution to users.
Performs user and account administration (e.g., provisioning and deprovisioning accounts, group assignments, and inputting and updating user information).
Collaborates with other I.T. staff to develop and improve I.T. and helpdesk workflows and processes, including the creation and maintenance of supporting documentation.
Monitors and utilizes an enterprise helpdesk ticketing system to effectively communicate with other team members and clients.
Provides in-person meeting support, including set up and take down of various Audio/Video (A/V) components.
As assigned, directly assists or supports other I.T. projects and initiatives.
Fosters innovation by continuing to familiarize themselves with new trends, technologies, and best practices relevant to their role.
Minimum Skills, Training, and Experience
CompTIA A+ certification or equivalent
1 or more years of experience directly supporting users and workstations in an enterprise environment
Strong problem-solving abilities
Familiarity with common I.T. protocols, technologies, and systems
Thorough understanding of Microsoft Windows 10 and Microsoft Office applications
Experience administering users in an enterprise directory (e.g., Active Directory)
Excellent interpersonal and customer service skills
Possess the ability to communicate complex and technical concepts to a non-technical,
general audience
Preferred Qualifications
A 2 or 4-year undergraduate degree from an accredited college or university
Experience with cloud or IaaS solutions (e.g., AWS, Azure, Office 365, GCC)
Experience with mobile device management (MDM)
Experience with other operating systems, like GNU/Linux, OSX, and Chrome OS
Additional Information:
Due to the volume of applications received, we are unable to provide information on application status by phone or email. All qualified applicants will be considered but may not necessarily receive an interview. Selected applicants will be contacted by the hiring manager to complete next steps in the hiring process.
Job Type: Full-time
Pay: $45,000.00 – $60,000.00 per year
Benefits:
401(k)
401(k) matching
Dental insurance
Employee assistance program
Employee discount
Flexible spending account
Health insurance
Health savings account
Paid time off
Parental leave
Vision insurance
Schedule:
8 hour shift
Monday to Friday
COVID-19 considerations:Agency complies with CDC recommendations as it pertains to COVID-19 safeguards.
Ability to commute/relocate:
Atlanta, GA 30334: Reliably commute or planning to relocate before starting work (Required)
Education:
Associate (Preferred)
Experience:
Help desk: 1 year (Preferred)
IaaS: 1 year (Preferred)
Microsoft Windows 10: 1 year (Required)
Mobile device management: 1 year (Preferred)
Enterprise directory: 1 year (Required)
GNU/Linux: 1 year (Preferred)
MacOS Server: 1 year (Preferred)
Chrome OS: 1 year (Preferred)
License/Certification:
CompTIA A+ (Required)
Shift availability:
Day Shift (Preferred)
Work Location: One location
Disclaimer : We are just publishing information regarding new job openings and not legally responsible for any Post. Candidates are requested not to pay any money to anyone posing as our website