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We got a new job details in Integrity Express Logistics & they are Hiring Candidates for Carrier Services Specialist
Job Details
Company Name : Integrity Express Logistics
Company Location : Cincinnati, OH 45242
Job Position : Carrier Services Specialist
Job Category : Jobs in California
Job Description :
Carrier Services Specialist
Position Summary:
As a Carrier Services Specialist, your primary function will be to process Broker requests to enter new, and verify existing IEL carriers. You will act as the liaison between the sales team and the carriers we partner with to transport goods for the customer. Carrier setup and verification is a critical and time sensitive element to IEL’s business and is counted on to provide excellent service to both internal and external partners.
This position is a member of the Carrier Services department and reports to the Operations Manager.
Position Description (Essential Duties & Responsibilities):
Process Broker requests to unlock and verify existing IEL carriers in a timely manner
Display working knowledge of IEL carrier setup and verification procedures
Review TMS and identity information that needs to be updated or verified
Work with Carriers’ insurance provider to verify IEL coverage requirements are met
Review proper external carrier verification websites for any information relevant to IEL processes, Safer Watch, Carrier 411 and Internet Truckstop among them
Identify and communicate with management and broker when criteria are not met such as such as active DOT authority, IEL minimum insurance requirements, and ability to verify carrier identity
Provide feedback to management regarding ways to improve process
Assist managing a database of over 45,000 carriers
Handle additional duties as needed
Knowledge/Skills/Experience:
Basic (Required)
High school degree or GED
Basic knowledge of Microsoft Office
Some data entry and customer service experience
Work well in fast paced team settings
Ability to work on multiple tasks in a time sensitive environment
Comply with company procedures and escalate issues as needed
Preferred
Transportation or logistics related work experience
Knowledge of commercial insurance
Familiarity with a transportation management software
Basic understanding for FMSCA and Department of Transportation or other transportation related regulatory bodies
At IEL, we are committed to providing equal employment opportunities for all persons, regardless of age, ancestry, color, religious creed (including religious dress or grooming practice), family and medical care leave status, disability (mental and physical) including HIV and AIDS, marital status, medical condition (including cancer and genetic characteristics), genetic information, military status, protected veteran status, status as a victim of domestic violence or stalking, familiar status, national origin, race, sex, pregnancy, childbirth, breastfeeding or related medical condition, gender identity or expression, sexual orientation and or any other category protected by law.
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