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We got a new job details in Citi & they are Hiring Candidates for Cash Teller and Branch Operations Supervisor
Job Details
Company Name : Citi
Company Location : Kolkata, West Bengal
Job Position : Cash Teller and Branch Operations Supervisor
Job Category : Jobs in Kolkata, West Bengal
Job Description :
The Cash & Trade Proc Intmd Analyst is an intermediate level role responsible for ensuring transactions are processed accurately and on time in coordination with the Transaction Services team.
Execution of LCY transactions such as – cash deposits/ cash withdrawals, TIDE liquidation, in house cheque transfers, draft issuances & cancellations , account maintenances such as address change, cheque book & deposit slip issuance, PAN updation & stop payments.
Handling Foreign exchange transactions-acceptance & sale & purchase of FCY (Cash & TC)
Managing Cash within allotted limits.
Cash balancing at end of day which includes the preparation of the teller blotter sheet, MIS & preparation of reports like A2, Form 60, Stop payment, Heavy cash, MIFT, Address change.
Handling secured stationary such as LCY DD/DAO’s, FCY DD’s, Secure Form.
Understanding of Counterfeit notes along with regulatory requirement, Heavy Cash Guidelines
Filing of regulatorily sensitive Cross Border transfers.
Adhere to bank policies, operational controls, and regulatory procedures to ensure the safety and security of clients and bank assets
Involvement in various projects related to process, people, cost etc
Representing the bank in all legal related matters and regulatory hearings.
Serve as the first point of contact for Citi clients and provide a positive first impression through friendly and efficient customer service
Complete basic and advanced Teller transactions, including liquidation, draft issuances, in house transfers, draft cancellations, and account updates
Educate clients on digital and self-service opportunities offered by Citi
Adhere to bank policies, operational controls, and regulatory procedures to ensure the safety and security of clients and bank assets
Ensure all client needs are met and effectively manage any client issues/concerns, escalating as needed
Maintain working knowledge of client accounts as well as new and existing products and services offered
Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm’s reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.
Perform audit and ensure compliance to internal and external regulations and guidelines
Daily Internal account monitoring to avoid any exceptions.
Managing of vendors engaged in various levels of processing
Ensure and imbibe the right-first-time culture
Responsibilities:
Create customized transaction services reports based on data analysis
Monitor and research errors to ensure adherence to audit and control policies
Resolve transaction services issues and use technical expertise/ judgment to conduct complex analysis
Anticipate and respond to requests for transaction deliverables from internal and external clients and vendors
Develop and recommend strategic decisions based off in-depth comprehension of how the Cash & Trade operations team interacts with others business unites in accomplishing objectives
Assist with providing informal guidance or on-the-job-training to new team members as required
Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm’s reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.
Qualifications:
2-5 years of experience in a related role within trade / cash operations management
Effective verbal and written skills
Effective communication and analytical skills
Effective relationship management skills
Expert level proficiency in Windows, MS Project, and MS Office Suite
Education:
Bachelor’s/University degree or equivalent experience
This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.
Job Description: Cash/Teller Officer –
Execution of LCY transactions such as – cash deposits/ cash withdrawals, TIDE liquidation, in house cheque transfers, draft issuances & cancellations , account maintenances such as address change, cheque book & deposit slip issuance, PAN updation & stop payments.
Handling Foreign exchange transactions-acceptance & sale & purchase of FCY (Cash & TC)
Managing Cash within allotted limits.
Cash balancing at end of day which includes the preparation of the teller blotter sheet, MIS & preparation of reports like A2, Form 60, Stop payment, Heavy cash, MIFT, Address change.
Handling secured stationary such as LCY DD/DAO’s, FCY DD’s, Secure Form.
Understanding of Counterfeit notes along with regulatory requirement, Heavy Cash Guidelines
Filing of regulatorily sensitive Cross Border transfers.
Adhere to bank policies, operational controls, and regulatory procedures to ensure the safety and security of clients and bank assets
Involvement in various projects related to process, people, cost etc
Representing the bank in all legal related matters and regulatory hearings.
Serve as the first point of contact for Citi clients and provide a positive first impression through friendly and efficient customer service
Complete basic and advanced Teller transactions, including liquidation, draft issuances, in house transfers, draft cancellations, and account updates
Educate clients on digital and self-service opportunities offered by Citi
Adhere to bank policies, operational controls, and regulatory procedures to ensure the safety and security of clients and bank assets
Ensure all client needs are met and effectively manage any client issues/concerns, escalating as needed
Maintain working knowledge of client accounts as well as new and existing products and services offered
Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm’s reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.
Perform audit and ensure compliance to internal and external regulations and guidelines
Daily Internal account monitoring to avoid any exceptions.
Managing of vendors engaged in various levels of processing
Ensure and imbibe the right-first-time culture
Additional Job responsibilities
Overall management of team with respect to products, processes and people related matters.
Taking initiatives with respect to efficiency in processes, cost optimization/saves, people related matters etc.
Taking complete ownership of various national level projects and driving to timely and effective implementation
Handling of all regulatory notices / queries and thereby ensure timely resolution of the same
Representing the bank in regulatory meetings
Representing the bank in all legal related matters and hearings
Taking complete ownership of the team, provide road map to the team towards driving the goals of the organization
Monitoring and understanding emerging operational best practices in the industry and thereby ideating to create competitive advantage
Ensure adherence of performance standards and training of new resources to match up to the standards
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Job Family Group: Operations – Transaction Services
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Job Family: Cash Management
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Time Type: Full time
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