Looking for a New Job? Our Portal is one stop place for searching new job openings.
We got a new job details in Huntington Bank & they are Hiring Candidates for CSC Dispute Resolution Specialist 1
Job Details
Company Name : Huntington Bank
Company Location : Columbus, OH
Job Position : CSC Dispute Resolution Specialist 1
Job Category : Jobs in California
Job Description :
Description
As a CSC Dispute Resolution Specialist, you are more than just a financial resource for our customers; you are an expert in your field and are the first line of defense in protecting them. You will be working in a fast-paced and exciting role assisting customers with disputing transactions and offering real-time resolution whenever possible.
In this role, you will:
Answer inbound customer calls regarding transactions the customers wish to dispute and handle CSA overflow support
Act as a liaison between customers and merchants to resolve discrepancies without the need for a dispute
Provide customers with first call resolution
Adhere to bank policies and procedures
Maintain up to date knowledge on all HNB products, services, technology, and procedures
Manage reputational risk by complying with risk standards
Work individually and with your team to meet & exceed established goals
Exemplify core values every day
Basic Qualifications
High School Diploma or GED
1 year of customer service experience
Preferred Qualifications
Demonstrating accountability with attendance and performance and currently not on any form of Written Warning
Meet or exceed YTD performance goals
Possess exceptional written and verbal communication skills, including typing, grammar and spelling proficiency
Strong negotiation and problem-solving skills
Thorough understanding of Phone Bank resources and policies
Positive attitude and desire to learn with a passion for service
Workplace Type:
Hybrid
EEO/AA Employer/Minority/Female/Disability/Veteran/Sexual Orientation/Gender Identity
Tobacco-Free Hiring Practice: Visit Huntington’s Career Web Site for more details.
Agency Statement: Huntington does not accept solicitation from Third Party Recruiters for any position
Disclaimer : We are just publishing information regarding new job openings and not legally responsible for any Post. Candidates are requested not to pay any money to anyone posing as our website
