Customer Care Executive job vacancy in DS Research Centre – Jobs in Kolkata, West Bengal

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We got a new job details in DS Research Centre & they are Hiring Candidates for Customer Care Executive

Job Details
Company Name :
DS Research Centre
Company Location :
Kolkata, West Bengal
Job Position :
Customer Care Executive
Job Category :
Jobs in Kolkata, West Bengal

Job Description :
Priority – Urgent
Location – Kolkata.
Preferred – Female Candidates
Qualification –GRADUATE (no correspondent)
Experience – 0-1 years’ experience in handling the patient in any reputed clinic/hospital will be suitable candidates, fresher also welcome.
Communication Skills – English, Hindi, Bengali (mandatory)
Age limit – 30 years
Salary – best in Health care for eligible candidates.

Manage incoming/Outgoing phone calls.

Identifying and assessing patients needs to achieve satisfaction.
Provide accurate, valid and complete information by using the right methods/tools.
Handle Patient queries, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
Keep records of Patient interactions, process customer accounts and file documents
Follow communication procedures, guidelines and policies
Take the extra mile to engage Patients.

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