Customer Operations Analyst job vacancy in Tipico USA Technology – Jobs in Hoboken, NJ 07030

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We got a new job details in Tipico USA Technology & they are Hiring Candidates for Customer Operations Analyst

Job Details
Company Name :
Tipico USA Technology
Company Location :
Hoboken, NJ 07030
Job Position :
Customer Operations Analyst
Job Category :
Jobs in California

Job Description :
Company Description
Tipico is an energetic, passionate, bold tech company, and we love sports! Tipico has recently expanded to the US market, establishing offices in Hoboken, New Jersey and Denver, Colorado. We are driven by our core values: passion, progress and trust. Our goal is to build the best possible mobile sports betting product in the industry, in order to amplify the emotions of millions of sports fans every day. Let’s Make This Interesting ™
Note: This job will be located in our Hoboken, New Jersey office. We work off a hybrid model and come to the office two days per week.

Job Description
Tipico North America is looking for someone who has a strong attention to detail, and embraces the challenges that come in a rapidly changing and growing industry.
The operations analyst will report directly to the Vice President of operations and will collaborate & coordinate with Head of Customer service & the Head of Payments and Fraud.
They will be responsible for analyzing data, processes, and procedures and looking for opportunities to optimize workflows to support the business. The position holder ensures this is done by doing the following:

Transforming raw data into valuable insights and running ad-hoc analysis when required
Identify deficiencies and areas for improvement and redesign
Conduct investigative internal audits and create reports of findings
Recommend strategies and new procedures
Compare processes with industry standards and best practices


Degree in business administration, or 2+ years of experience as an operations analst or in a similar position
Experience using Microsoft Excel to create present spreadsheets
Familiarity with Data Visualization Tools such as Domo,Tableau, and Excel data analysis
Strong Written and verbal communication skills
High attention to detail
Able to multi task, prioritize, and manage time efficiently

Nice to have:

Knowledge about and / or experience with sports betting
Previous experience working in the sports betting / casino industry

Additional Information
What’s in it for you:

Work in an environment where you, your work and ideas matter and have an impact.
You will be a be part of the newest and up and coming USA online iGaming and sports betting companies in the market.
Work in a new and young business with high growth potential.
Build your own success story together with us.
Work with self-organized, self-responsible and entrepreneurial employees.
Start-up feeling, backed-up by a leading European sports betting house. We are a high-volume business and are taking off in the US!
Competitive salary, Medical, Vision, Dental Benefits, unlimited PTO, and more!

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