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We got a new job details in Glass America & they are Hiring Candidates for Customer Service / Office Support
Job Details
Company Name : Glass America
Company Location : Dayton, OH
Job Position : Customer Service / Office Support
Job Category : Jobs in California
Job Description :
Glass America, OH Dayton
We put our team members first. You’ll receive a great salary and benefits, and experience the support and opportunity you deserve. You’re empowered to make decisions. You control your future.
Job Description:
Glass America
Customer Service Rep / Admin Support
Dayton, OH
Glass America continues to grow! We are a respected leader in the auto glass industry and seeking career-oriented team members that want to work for a financially stable company. Glass America truly believes “our employees are our greatest asset”.
Why us?
Full-time position!
Tremendous opportunity for advancement
Eligible for Benefits on DAY ONE!
As a Customer Service Representative (CSR), you will provide effective and outstanding service to all customers, answer inbound calls from prospective customers to prepare and present quotes. You may be asked to provide additional assistance to our parts and dispatching teams to order automotive parts and assist with other operational needs.
Responsibilities
Professionally handle customer sales calls and general inquiries
Effectively communicate with Mobile Glass Technicians in the field
Document and update customer records based on interactions
Take the necessary actions to meet daily/weekly/monthly goals and objectives.
Provide daily assistance to dispatching/parts team
Qualifications
Ability to handle a high volume of phone calls and emails
Strong computer knowledge and data entry skills
Ability to work some Saturdays and work overtime as necessary
Auto Parts and/or Dispatcher experience is highly desirable
Ability to understand and manage inventory concepts, profit and loss statements
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