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We got a new job details in Management Solutions Inc & they are Hiring Candidates for Customer Service Representative CSR
Job Details
Company Name : Management Solutions Inc
Company Location : Renton, WA 98056
Job Position : Customer Service Representative CSR
Job Category : Jobs in California
Job Description :
We are looking for a customer-oriented, experienced and motivated Customer Service Representative to join our marketing team! If you love helping people and are customer-centric, we want to meet you! As a Customer Service Representative you have to be able to put yourself in the customers’ shoes and remain helpful, patient, positive and cheerful.
Customer Service Representative duties and responsibilities
Responding to questions and giving information to the customers
Sell products to established customers through up-selling and cross-selling
Identify and act as a company ambassador at all times
Sharing product knowledge with customers
Providing recommendations to customers
Preparing merchandise and designing displays
Assisting with inventory
Creating a positive customer experience and work environment
Accurately document customer interactions
Determine opportunities for new sales
Customer Service Representative requirements
Demonstrated ability to provide outstanding customer service
Customer-centric
Result-driven
Focus on quality and attention to detail
Good time-management skills
Ability to multi-task
Strong interpersonal and communication skills
Critical-thinker and problem-solver
Ability to work with minimal supervision
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