Looking for a New Job? Our Portal is one stop place for searching new job openings.
We got a new job details in Markit Merchandise & they are Hiring Candidates for Customer Service Representative
Job Details
Company Name : Markit Merchandise
Company Location : Grand Rapids, MI 49544
Job Position : Customer Service Representative
Job Category : Jobs in Grand Rapids, MI 49544
Job Description :
As a growing promotional marketing and in house Screen print and embroidery facility, we are looking to add another customer service position to our team. You will be processing orders in the computer system, following up on the orders and taking care of the customer’s needs. We are looking for someone who has the following qualities:
Ability to think fast, find answers, and respond quickly to customer issues, all with a polite, empathic, and professional voice and manner
Ability to memorize, recall, or research answers quickly
Excellent customer care and focus; ability to assess customer needs and provide the correct answer, path, troubleshooting, or method for a positive customer experience as well as the best solution for the company
Ability to learn and follow all customer service procedures and policies
Ability to think through an entire project from start to finish to make sure that it is done correctly from the beginning until after it is in hands to the customer – professional, correct and complete
Strive to meet and go above personal and team targets, goals, and quotas
Aim for customer resolution and return – be the face of our company as somewhere that the customer enjoys and wants to do business
Record, organize and file customer interactions and profile/account changes in our computer system – Keep systems up to date with any changes as needed and keep details of orders up to date for future sales
Research promotional product options and offer options to customer
Position is Full Time – Monday-Thursday 8:00-5:00 and Friday 8:00-2:00
Job Type: Full-time
Pay: $17.00 – $18.00 per hour
Benefits:
401(k)
Health insurance
Schedule:
Monday to Friday
Ability to commute/relocate:
Grand Rapids, MI 49544: Reliably commute or planning to relocate before starting work (Preferred)
Work Location: One location
Disclaimer : We are just publishing information regarding new job openings and not legally responsible for any Post. Candidates are requested not to pay any money to anyone posing as our website
