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We got a new job details in Maersk & they are Hiring Candidates for Customer Success Partner
Company Name : Maersk
Company Location : Florham Park, NJ
Job Position : Customer Success Partner
Job Category : Jobs in California
Job Description :
Has overall sales responsibility for customer relationships and
performance of a small customer portfolio.
We offer you exciting career opportunities with an international reach to further expand your experience through our diversity-focused and award-winning talent development initiatives.
Energizing and pioneering, this is also an environment that keeps you motivated. You’ll be joining a values-led, genuinely diverse, and talented team that is passionate about being there for employees, and for each other. We strive to deliver the right environment for the right people while fostering a culture of fairness, mutual respect, responsibility, and care for our business and our customers.
We have a competitive compensation and benefits package for full-time employees. Our talent policies are recognized world-wide as one of the best in the industry and we continue to look for new ways to invest in our people through ongoing personal and professional development initiatives.
We value the diversity of our talent and will always strive to recruit the best person for the job. We’re proud of that and we see it as a genuine source of strength for building high performing teams.
NOTE: Position available to all US.
Responsible for providing price quotes to customers and ensuring the agreed upon prices and terms are correctly updated in the contract management system.
Responsible for the accuracy of invoices sent to customers.
· Close collaboration with customers and various departments including trade management, off shore shared service centers (GSC), Sales Reps, and Finance. · Quote customers, utilizing company processes, policies, and standards.
Ensure that contract agreements are correctly and updated in a timely manner and maintained in the contract system utilizing company processes, policies, and standards.
Collaboration with sales reps, proactively conduct contract renewal planning meetings to identify client contract requirements, establish an action plan to execute on them for the purpose of delivering the customer a complete, and correct contract on time.
Engage with the necessary stakeholders which have a part in price decisions such as legal or regulatory requirements, contract standards, and operational cost for extraordinary services.
Meet deadlines and communicate on an ongoing basis with internal stakeholders.
Review contractual performance of both parties to ensure compliance with terms and to identify conflicts or changes requiring resolution.
Who we are looking for:
Ability to clearly and concisely articulate detailed instructions
Strong attention to detail
Process execution compliance
Team player and proven ability to work independently, prioritize, and work under pressure
Excellent interpersonal and communication skills (verbal, written and presentation)
Ability to build good working relationships (internal and external)
Strong work ethic and takes initiative to identify what needs to be done
Strong organizational and time management skills: multi-tasking and prioritizing, efficiently meeting deadlines, etc.
Experience supporting Clients and Sales teams in the service industry including managing contract conflicts and issue resolution, addressing service pricing/ cost inquiries, creating service price/cost quotes, reviewing and referencing sales contract terms and pricing
Experience using web-based software
Able to create and modify documents in MS Word
Able to export data in Excel, sort, & filter data
Create and modify spreadsheets, use basic formulas, create v look-ups and pivot tables
Preferred- Bachelor’s degree
Experience using any CRM like Salesforce.com
Industry experience in any of the following: ocean carrier, transportation logistic, & shipping logistics
Notice to applicants applying to positions in the United States
Maersk is committed to equal employment opportunity and providing reasonable accommodations to applicants with physical and/or mental disabilities. We value diversity and prohibit the discrimination of any applicant on the basis of race, color, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, physical or mental disability, medical condition, veteran status, gender identity, genetic information, or any other characteristic protected by federal, state, or local law.
You must be authorized to work for any employer in the US.
Equal Employment Opportunity Law
Pay Transparency Notice
All individuals who receive a conditional offer of employment may be required to take and pass a pre-employment drug test.
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