Director, Client Security Advocacy job vacancy in ADP – Jobs in Roseland, NJ 07068

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Job Details
Company Name :
Company Location :
Roseland, NJ 07068
Job Position :
Director, Client Security Advocacy
Job Category :
Jobs in California

Job Description :
ADP is hiring a Director, Client Security Advocacy

Are you an eager security, risk, IT, or client-service professional who wants to learn what a wide-scope security advocacy leadership role across a global corporation has to offer?
Are you looking to join a fast-paced, inclusive environment with a culture of collaboration and belonging?
Are you ready to join a company offering career advancement opportunities throughout your career journey?

Well, this may be the role for you. Ready to make your mark?

As ADP’s Global Security Organization (GSO), we know that our clients rely on us for human capital management solutions, but beyond that, they entrust us with one of their most valuable assets – their employee data. We are honored by this trust and are laser-focused on securing data at every step in the information lifecycle, ensuring integrity, confidentiality and compliance with industry and government regulations.

In this role, you will be responsible for leading a team of international security advocates to drive revenue growth and client retention by positioning the innovation and expertise of ADP’s converged security program as a differentiator in the market.

The Security Advocacy team members function as client security consultants to ensure client security requests are being handled in a professional and judicious manner, resulting in business expansion and renewal of service agreements.

You will be a Security Subject Matter Expert and engage across the organization to discuss client security requirements and explain our program. You will also collaborate directly with client service, sales, legal and marketing teams to address client security concerns and requests, as well as manage escalations in a professional and timely manner.

As a leader, you will be expected to present to executives, think outside the box, identify creative solutions, be resourceful and drive efficiency across the organization. To thrive in this role, you are a thought leader with a solid foundation in security, risk, audit, vendor risk management, compliance, technology and/or client service field.

Join a team of experts in the Global Security Organization who are always staying one step ahead in this ever-changing world of data by continually evolving our strategies and technologies to protect ADP and our clients

Lead a team of international security advocates: the Security Advocacy team’s mission is to enable internal and external ADP clients’ trust and confidence in ADP’s security and programs. The team provides support to our sales and client-facing service teams with client and prospect security inquiries. You have a key role in the development of your direct reports to ensure quality delivery and support their career growth and development
Act as a senior security liaison: you collaborate with associates across all business units, geographies, and products to tailor ADP’s security story to meet the needs of ADP’s salesforce
Manage client security escalations: you help solve client and prospect issues quickly and with clarity
Drive strategic, innovative initiatives within the Security Advocacy team: enable associate development, service definition, breakdown of silos and more efficient and effective processes. Along with your peers, you also have a key-role in in developing and maturing measures to effectively track and report on the efficacy of the services and progress to enable better decision-making
Manage Stakeholder Relationships: You build and cultivate relationships and act as a core link between Senior Leadership, Security, Privacy, IT, Legal, Business, Sales and Marketing and other stakeholder groups. You maintain an outside-in perspective by building networks inside and outside of ADP
Deliver consistent, relevant, and timely go-to-market security messaging: you incorporate risk management principles (i.e., NIST, tolerances, and client tiering) into client-facing services to enable the sustainability of the Security Advocacy team
Seek Innovation: You continuously look for opportunities to apply innovative design thinking to your strategy and keep abreast of industry trends in security

A little about ADP
We are a global leader in human resources technology, offering the latest AI and machine learning-enhanced payroll, tax, human resources, benefits, and much more. We believe our people make all the difference in cultivating an inclusive, down-to-earth culture that welcomes ideas, encourages innovation, and values belonging. We’ve received recognition as a global Best Places to Work and a recipient of many prestigious awards for diversity, equity, and inclusion, including a DiversityInc® Top 50 Company, Best CEO and company for women, LGBTQ+, multicultural talent, and more. As part of our deep DEI commitment, our CEO has joined the OneTen coalition to create one million jobs for Black Americans within ten years. Learn more about DEI at ADP on our YouTube channel:

Ready to #MakeYourMark? Apply now!
To learn more about Client Services at ADP, watch here:


Demonstrable client-facing experience (7-10+ years): you have a way with associates and clients that builds rapport, establishes trust, and shines with professionalism. Over the phone and in writing, your communication style is clear and easy to understand
Demonstrable management and leadership experience (2-4+ years)
Presentation skills: ability to grasp, translate and present technical concepts and make them easily understandable by technical and non-technical audiences via both verbal and written communications
Knowledge of the IT Security industry and the principles of security governance, risk, controls, and frameworks such as NIST
Project management and organizational skills
Proven track record of working with senior partners to deliver metrics and reporting updates
Strong relationship-building skills: You can easily develop and grow relationships, and communicate with senior stakeholders in a respectful and thoughtful manner
A college degree is preferred but not required. What’s more important is having the skills to do the job.

Preferred Qualifications:

CISSP, CISA, CIPP/IT, CRISC, CISM or any other security certifications
Human Capital Management industry knowledge
Background in Financial Services, HR / Payroll, Business Process Outsourcing, or related fields.

You’ll love working here because:

Be yourself in a culture that values equity, inclusion, and belonging and creates a safe space for diverse perspectives and insights.
Belong by joining one of nine Business Resource Groups to connect globally with networks and allies who share common interests and experiences.
Grow your career in an agile, fast-paced environment with plenty of opportunities to progress.
Continuously learn through ongoing training, development, and mentorship opportunities.
Be your healthiest. Best-in-class benefits start on Day 1 because healthy associates are happy ones.
Focus on your mental health and well-being. We’re here to provide exceptional service to our clients, and none of that happens without each of us taking care of ourselves and being there for one another.
Join a company committed to giving back and generating a lasting, positive impact upon the communities in which we work and live.
Get paid to pay it forward. Company-paid time off for volunteering for causes you care about.

What are you waiting for?
Apply now!




Explore our COVID-19 page to understand how ADP is approaching safety, travel, the hiring interview process, and more.
Diversity, Equity, Inclusion & Equal Employment Opportunity at ADP: ADP affirms that inequality is detrimental to our associates, our clients, and the communities we serve. Our goal is to impact lasting change through our actions. Together, we unite for equality and equity. ADP is committed to equal employment opportunities regardless of any protected characteristic, including race, color, genetic information, creed, national origin, religion, sex, affectional or sexual orientation, gender identity or expression, lawful alien status, ancestry, age, marital status, or protected veteran status and will not discriminate against anyone on the basis of a disability. We support an inclusive workplace where associates excel based on personal merit, qualifications, experience, ability, and job performance.
Ethics at ADP: ADP has a long, proud history of conducting business with the highest ethical standards and full compliance with all applicable laws. We also expect our people to uphold our values with the highest level of integrity and behave in a manner that fosters an honest and respectful workplace. Click to learn more about ADP’s culture and our full set of values.

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