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We got a new job details in Courtyard by Marriott & they are Hiring Candidates for Front Desk Agent – Part Time – 3pm-11pm
Job Details
Company Name : Courtyard by Marriott
Company Location : Anchorage, AK 99517
Job Position : Front Desk Agent – Part Time – 3pm-11pm
Job Category : Jobs in Anchorage, AK 99517
Job Description :
Courtyard by Marriott Anchorage Airport
$15.50 per Hour
We are looking for a Hotel Front Desk Agent to serve as our guests’ first point of contact and manage all aspects of their accommodation. Hotel Front Desk Agent responsibilities include registering guests, managing reservations and providing information about rooms, rates and amenities. If you have a knack for customer service and work experience in the hotel industry, we’d like to meet you. Ultimately, you will help create a pleasant and memorable stay for our guests.
Responsibilities
Perform all check-in and check-out tasks
Manage online and phone reservations
Inform customers about payment methods and verify their credit card data
Register guests collecting necessary information (like contact details and exact dates of their stay)
Welcome guests upon their arrival and assign rooms
Provide information about our hotel, available rooms, rates and amenities
Respond to clients’ complaints in a timely and professional manner
Liaise with our housekeeping staff to ensure all rooms are clean, tidy and fully-furnished to accommodate guests’ needs
Confirm group reservations and arrange personalized services for VIP customers and event attendees, like wedding guests
Upsell additional facilities and services, when appropriate
Maintain updated records of bookings and payments
Job Type: Part-time
Pay: $15.50 per hour
Benefits:
Employee discount
Schedule:
8 hour shift
Monday to Friday
Weekend availability
Experience:
Hotel experience: 1 year (Preferred)
Work Location: One location
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