Front of House & Business Manager job vacancy in Rail Events Productions Inc – Jobs in Morristown, NJ 07960

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Job Details
Company Name : Rail Events Productions Inc
Company Location : Morristown, NJ 07960
Job Position : Front of House & Business Manager
Job Category : Jobs in California

Job Description :
Division: Rail Events ProductionsReports To: REP Business ManagerType of position: Exempt/SalaryEmployee Classification: SeasonalCompensation: $1000 – $1200 per weekJob Summary: The Front of House & Business Manager for Rail Events Productions Inc. (REP) will act as the primary REP representative and onsite Front of House and Business Manager, responsible for all aspects of business in coordination with the REP Business Manager and the American Heritage Railways Accounting and Human Resource departments, customer service, ticketing, food service, communications between production and train operations, and oversite of third-party contractors.Essential Duties and Responsibilities:
Work with the REP management team during preproduction, assist with day-to-day operations during the event, and participate in postproduction load-out
Participate in the Welcome and HR Presentation, assisting with ID verification
Responsible for submitting weekly payroll verification to the REP Business Manager
Maintain oversite of Box Office and Catering Staff staff during the event as well as throughout load-in and load-out
Become familiar with the ticketing system Etix, help oversee box office and catering customer service agents; work closely with the Etix Director of Client Services and Director of Birmingham Customer Support for all customer and ticketing system needs
Primary customer service manager when the need arises, including onboard seating issues
Conduct daily safety briefings and handle all incident reporting for passengers and employees
Coordinate with the Stage Manager for a safe release of the train for each departure, be present on the platform upon return
Work with the Lead Box Office Agent and Catering Manager to maintain a weekly amenities inventory
At select locations, the FOH & Business Manager will also be responsible for overseeing the distribution of first-class bags and mugs for each departure
Work with the Catering Manager and foodservice employees; see that the quality and schedule are maintained, assist when needed
Become familiar with railroad safety rules and help oversee the event staff’s adherence to safety
Assist onboard production with any amenities or hospitality items that are necessary during or between runs
Works with the entire event team to maintain a positive, enjoyable, and rewarding environment for all staff and passengers
Be able to manage the will call staff during times when the Front of House & Business Manager is away from the Front of House
Daily communications with all internal departments to ensure a smooth run of event as well as external contractors and passengers.
Other duties as assigned.
Education, Skill & Work Experience Requirements:
Experience and ability problem solving and leading a team in a live show setting preferred.
Experience with special events and managing events preferred.
Strong leadership skills.
Possess a well-spoken manner for in person communications.
Self-motivation and attention to detail.
Physically capable of lifting heavy objects.
Must be 18 or over.
Work Environment:
Majority of work performed onsite in an event space setting.
Varied schedule requiring evenings, weekends and overtime.
Able to stand and walk on uneven or unsteady surfaces aboard a moving train.
Time spent in and around active railroad yard(s).
Job Type: Full-time
Pay: $1,000.00 – $1,200.00 per week