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We got a new job details in Reynolds and Reynolds & they are Hiring Candidates for Integration Analyst
Job Details
Company Name : Reynolds and Reynolds
Company Location : Detroit, MI 48201
Job Position : Integration Analyst
Job Category : Jobs in Detroit, MI 48201
Job Description :
Open Dealer Exchange (ODE), an affiliate of Reynolds and Reynolds, is looking for an Integration Analyst to join our team in Farmington Hills, Michigan. The Integration Analyst is key contributor in setting up and maintaining the technical integrations of our third-party affiliate software partners. The Integration Analyst helps manage the day-to-day tasks related to these partners, ensuring that all activities occur on time resulting in a high level of satisfaction. This position is Hybrid. You will be working remotely as well as in office.
Responsibilities:
Create test credentials on test environment for prospective affiliate partners
Maintain high quality documentation of affiliate processes, build and release plans and use cases
Assist with successful affiliate integrations and upgrades
Work closely with internal Software Development, Business Development, Support, and Implementation teams
Ownership of XML Interface Specifications and ADF & Data Push mapping documentation
Field questions on escalated issues from existing and prospective affiliates
Participate in the planning, direction, coordination, execution, and completion of affiliate integrations
Troubleshoot and escalate ad hoc issues with existing and prospective affiliate partners
Assist with automated reporting and cases
Create and maintain open cases for affiliate development and follow up on timelines
Work with Product Marketing team assisting with user guides
Requirements:
Bachelor’s degree or equivalent work experience
2+ years in an IT support environment (security, WAN/LAN, application specific, etc.)
Proven ability to maintain focus and work effectively with multiple high priorities
Ability to work independently and as a team to accomplish tasks
Must be comfortable working in a performance based and structured environment while demonstrating high ethical standards
Excellent verbal and written communication skills
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