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We got a new job details in MiMedx & they are Hiring Candidates for Marietta, GA 30062
Job Details
Company Name : MiMedx
Company Location : 6a9768c6f0b64b3c
Job Position : Marietta, GA 30062
Job Category : Jobs in California
Job Description :
POSITION SUMMARY:
Follow-up and collect on past due balances, recommend and/or determine appropriate credit limits, and handle all matters related to assigned customers. Work with assigned customers and internal business partners to resolve open balance issues in a timely and efficient manner. Make follow-up calls on past due accounts and work with sales team to generate demand letters, per assigned threshold limits.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Review credit reports and conduct investigations (i.e. purchase/payment history) to recommend initial credit limits or credit limit adjustments for new and existing customers
Engage in collection activities (per established guidelines) through constant communication and follow-up with customer by phone, email, fax and/or written correspondence
Document and maintain up-to-date credit and collections activities (e.g. calls, comments, account receivable notes, etc.) in company database (i.e. Salesforce)
Review delivered reports to identify accounts with delinquency issues, prepare account status updates as needed, and advise management of account statuses
Identify delinquent accounts needing demand letters and work with sales team to approve; route checklist for appropriate signature, per established procedures
Conduct account reconciliations (e.g. customer purchase/payment history, shipping/patient information, etc.), and work with customers to resolve payment discrepancies
Release credit hold orders up to authorized limits, advise supervisor of credit hold issues, and recommend action needed
EDUCATION/EXPERIENCE:
HS Diploma or GED
Specialized skill training; certification may be required
Prefer Associates degree
2-5 years of experience in area of responsibility
Prefer 1 to 3 years of customer service and/or credit and collections experience
Basic knowledge of accounting principles and understanding of invoicing and credit/collection process
SKILLS/COMPETENCIES:
Excellent oral, written, and interpersonal communication skills; good phone presence and tactfulness
Strong skills in Microsoft Office (Word, Excel, etc.)
Ability to interact with both internal and external customers at all levels, with a focus on customer service and confidentiality
Ability to prioritize and respond with a sense of urgency to all inquiries and requests
Ability to manage time and workload effectively; organized, flexible, and able to multi-task while maintaining a high level of efficiency and attention to detail
Ability to maintain composure under pressure and high stress situation
Basic analytical and problem solving skills
Job Type: Full-time
Benefits:
401(k) matching
Dental insurance
Disability insurance
Health insurance
Life insurance
Paid time off
Vision insurance
Physical Setting:
Office
Schedule:
Monday to Friday
Ability to commute/relocate:
Marietta, GA 30062: Reliably commute or planning to relocate before starting work (Required)
Work Location: One location
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