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We got a new job details in JPMorgan Chase Bank, N.A. & they are Hiring Candidates for Product Analyst (Associate) – Firmwide Core Deposit Platform – Columbus, OH / Wilmington, DE / Plano, TX
Job Details
Company Name : JPMorgan Chase Bank, N.A.
Company Location : Columbus, OH
Job Position : Product Analyst (Associate) – Firmwide Core Deposit Platform – Columbus, OH / Wilmington, DE / Plano, TX
Job Category : Jobs in California
Job Description :
Firmwide Core Deposits Product Team
Our Consumer & Community Banking division serves our JP Morgan Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. We’re proud to lead the U.S. in credit card sales and deposit growth and have the most-used digital solutions – all while ranking first in customer satisfaction.
The Firmwide Core Deposits Platform and its health impacts our customers and their financial lives:
Ensuring our customer’s financial position is accurate by processing monetary inputs from all channels, calculating fees (non-sufficient funds/overdraft, interest, penalties, waivers) and posting to various ledgers.
Providing account and customer information to allow customer viewing on all channels, support compliance reporting and feed our data lake, and support operations and back office processes such as transaction monitoring.
Addressing stability, security, and scalability to lessen downtime and reduce impact to our customers and call centers through continued modernization efforts.
Delivering an end-to-end customer experience for features that cut across our deposit products that are consistently prioritized with a firmwide first approach.
Product Analyst (Associate) – Firmwide Core Deposit Platform
The Firmwide Core Deposits Product team is seeking a hands-on Product Analyst associate who will dive head-first into creating innovative solutions focused on modernizing our firmwide core deposit platform. The Firmwide Core Deposits Product team operates as an agile team within the Consumer Bank, sitting at the intersection of the product, business and technology.
We are looking for a Product Analyst with proven experience launching successful software products in dynamic, consumer-facing companies, passion for improving people’s financial lives, the ability to craft and deliver creative solutions to exciting and challenging customer problems! The Product Analyst will work cross-functionally to drive business outcomes while putting end users front and center. They will lead development and testing for platform functionality that serves multiple client segments.
What You’ll Do
Lead and execute testing of firmwide core deposit critical platform functions by planning, coordinating and executing E2E testing plans for monetary posting and settlement transactions.
Own and drive the ‘test automation roadmap’ for the area product group.
Design, develop and execute test cases based on 1) in-flight new initiatives and 2) E2E area product group aligned customer journeys,
Partner with product delivery team by leveraging Test Driven Design (TDD) during the refinement process.
Identify the appropriate data for testing, and work on data conditioning needs.
Drive solutions across the organization; working with various lines of businesses, design, legal, operations, finance, and Agile technology teams to prioritize, deliver the core deposit platform modernization roadmap
Continuously seek to find a meaningful balance between user needs, business objectives, and technical feasibility, while managing the product delivery timeline
Manage work in a highly organized, flexible manner, while staying focused on critical scope
Synthesize large amounts of information to inform decision makers, course-correct and adapt to evolving needs, and constantly iterate on your approach
Work in a global, organizationally complex, fast-paced and cross-functional environment
What We’re Looking For
Minimum 3 years of UAT (User Acceptance Testing) and/or QA (Quality Assurance) testing experience
Experience working in a product-aligned organization and a comprehensive understanding of key concepts of an agile-centric model (consumer banking products/payments/fintech experience is a plus)
Understanding of scrum team events (backlog refinement, sprint planning, sprint review and sprint retrospectives)
BS/BA degree or equivalent experience preferred
Excellent communication and interpersonal skills
Customer-centric focus and keeps rapport with end users
Proficient in JIRA (preferred)
Chase is a leading financial services firm, helping nearly half of America’s households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs. We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. In accordance with applicable law, we make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as any mental health or physical disability needs.
The health and safety of our colleagues, candidates, clients and communities has been a top priority in light of the COVID-19 pandemic. JPMorgan Chase was awarded the “WELL Health-Safety Rating” for all of our 6,200 locations globally based on our operational policies, maintenance protocols, stakeholder engagement and emergency plans to address a post-COVID-19 environment.
As a part of our commitment to health and safety, we have implemented various COVID-related health and safety requirements for our workforce. Employees are expected to follow the Firm’s current COVID-19 or other infectious disease health and safety requirements, including local requirements. Requirements include sharing information including your vaccine card in the firm’s vaccine record tool, and may include mask wearing. Requirements may change in the future with the evolving public health landscape. JPMorgan Chase will consider accommodation requests as required by applicable law.
Equal Opportunity Employer/Disability/Veterans
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