Richmond Hill, GA job vacancy in Hampton Inn by Hilton – Jobs in 697e6db0517ce52d

Looking for a New Job? Our Portal is one stop place for searching new job openings.
We got a new job details in Hampton Inn by Hilton & they are Hiring Candidates for Richmond Hill, GA

Job Details
Company Name :
Hampton Inn by Hilton
Company Location :
697e6db0517ce52d
Job Position :
Richmond Hill, GA
Job Category :
Jobs in California

Job Description :
Front Desk Clerk
Principle Responsibilities/Position Purpose: Greets and registers guests, providing prompt and courteous service. Checks guests out of the hotel. Resolves guest challenges throughout their stay in our hotel . Upgrades guests, as required. Promotes hotel services, amenities and upsells products to the guests.
ESSENTIAL FUNCTIONS
Completes the registration process by inputting and retrieving information from a computer system, confirming pertinent information including number of guests and room rate. Makes appropriate selection of rooms based on guest needs. Codes electronic keys. Non-verbally confirm the room number and rate. Promotes and administers Hilton Marketing Programs such as Hilton Honors, for arriving guests. Ensures guest knows location of room, and arranges for team member to accompany guest to room. Provides welcome packet containing room keys, tokens of our appreciation, gifts, etc. to guest.
Ensure rooms and services are correctly accounted for within guest statement. Properly accounts for services provided by the hotel.. Assists guest with check out payments or charges. Accepts and records vouchers, credit, traveler’s checks, and other forms of payment. Converts foreign currency at current posted rates.
Greets customers immediately with a friendly and sincere welcome. Use a positive and clear speaking voice, listen to understand requests, respond with appropriate action and provide accurate information such on outlet hours, special VIP programs, events, etc.
Receives special requests from guests, and responds appropriately or forwards requests to appropriate team members for decisions and actions.
Promptly answers the telephone and email inquiries. Inputs messages into the computer and advises other team members of special guest needs. Retrieves messages and communicates the content to the guest. Retrieves mail, packages and facsimiles or other special items for customers as requested.
Field guest complaints, conducting through research to develop the most effective solutions and negotiate results.
Listen and extend assistance in order to resolve problems such as price conflicts, insufficient heating or air conditioning, etc. Remain calm and alert especially during emergency situations and heavy hotel activity. Plan and implement detailed steps by using experienced judgement and discretion.
SUPPORTIVE FUNCTIONS
In addition to performance of the essential functions, this position may be required to perform a combination of the following supportive functions, with the percentage of time performing each function to be solely determined by the supervisor based upon the particular requirements of the company.
Attempts to communicate with guest in guest’s native language, if applicable.
Remains calm and alert, especially during emergency and/or heavy hotel activity, and resolve complications such as location changes or credit issues.
Summons Bell services team members to escort guests to/from their rooms as appropriate.
Provides safety deposit boxes for guest by escorting them to the vault pulling the box from the vault and carrying it to the guest.
Operate various office machines.
All interested applicants must apply online at www.hiltonworldwide.com/careers.
AA/EOE
Job Types: Full-time, Part-time
Pay: From $12.00 per hour
Benefits:
401(k)
401(k) matching
Dental insurance
Employee assistance program
Employee discount
Flexible schedule
Flexible spending account
Health insurance
Health savings account
Life insurance
Paid time off
Parental leave
Referral program
Retirement plan
Tuition reimbursement
Vision insurance
Schedule:
8 hour shift
Weekend availability
Ability to commute/relocate:
Savannah, GA 31401: Reliably commute or planning to relocate before starting work (Preferred)
Experience:
Hotel experience: 2 years (Required)
Work Location: One location

Disclaimer : We are just publishing information regarding new job openings and not legally responsible for any Post. Candidates are requested not to pay any money to anyone posing as our website

Previous post Austell, GA 30168 job vacancy in ThriftBooks – Jobs in 11167f0877198f32
Next post Atlanta, GA 30339 job vacancy in Intrepidus Elite – Jobs in 44b349142c25b0ba