Team Lead, Customer Logistics job vacancy in Johnson & Johnson – Jobs in Skillman, NJ 08558

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We got a new job details in Johnson & Johnson & they are Hiring Candidates for Team Lead, Customer Logistics

Job Details
Company Name :
Johnson & Johnson
Company Location :
Skillman, NJ 08558
Job Position :
Team Lead, Customer Logistics
Job Category :
Jobs in California

Job Description :
Johnson & Johnson Health Care System, Inc., a member of Johnson & Johnson’s Family of Companies, is recruiting for a Team Lead, Customer Logistics! Remote work options may be considered on a case-by-case basis and if approved by the Company.
Johnson & Johnson Health Care Systems Inc. (JJHCS) provides contracting, supply chain, business services, and strategic solutions to customers and commercial intermediaries of U.S.-based Johnson & Johnson companies, including hospital systems, health plans, distributors, wholesalers, purchasing organizations, government payer programs, and government healthcare institutions in the U.S. JJHCS also engages with customers to provide streamlined supply chain services for our products that seamlessly integrate with customer operations, address shared evolving market challenges to value-based care, and develop innovative solutions that improve patient care and access.
Johnson & Johnson Deliver Group is part of Johnson & Johnson’s global Supply Chain organization supporting operations across all of the Johnson & Johnson Family of Companies. Deliver strives to deliver an exceptional customer experience through leading critical customer-facing-functions such as customer service, distribution and transportation. In addition, Deliver oversees critical business enablers, including how we gather and manage supply chain master data, safe and secure supply chain practices, product identification standards, and market/channel access capabilities. It supports all three sectors of Johnson & Johnson: Medical Devices (including Vision), Pharmaceutical, and Consumer Products. Located in every region of the world where Johnson & Johnson operates, Deliver is a critical component of our supply chain, working collaboratively to ensure that quality, safety and the experience of our customers is our top priority.
Are you interested in joining a diverse team delivering outstanding results to our customers? Apply now for this exciting opportunity!
The Team Lead, Customer Logistics position is responsible for overseeing the development, deployment, delivery and administration of Job Function Specific Training for the Retail Customer Logistics, Revenue Reconciliation, and Franchise Integration groups within Deliver North America Consumer. The Team Lead also acts as Training Process Owner for these groups and is responsible for Training Compliance Metrics for those groups. The Team Lead oversees the process of onboarding new team members to ensure their Job Function curricula are completed and appropriate access to SAP is provided in a timely manner. The Team Lead also provides guidance and leadership on projects requiring detailed business process knowledge with respect to SAP functionality and data and provides guidance on the rollout and documentation aspects of new analytics tools. The Team Lead is responsible for audit support on both the Order Management and Revenue Reconciliation teams. The Team Lead may be required to provide project support for additional areas when appropriate.
Key Responsibilities:

Partner with internal business partners to assess and develop training gaps and materials, problem-solve, analyze, and perform root cause analysis on systems and process issues
Serve as a subject matter expert for SAP logic and configuration, master data, and SAP backend data
Support assessment and prioritization of training to enable deployment of new capabilities and solutions to the organization that align to customer and business objectives
Learn and utilize new technologies and techniques to enhance training effectiveness
Work directly with customers and customer teams to understand their processes and training requirements
Facilitate best practice sharing across customer teams resulting in the adoption of more consistent and effective approaches to business processes
Training Process Owner (TPO) of centralized training material and is responsible to ensure the material and solutions remain relevant with current processes and industry trends
Enable self-serve and one stop shop capabilities for all customer related training.
Support ongoing compliance for Standard Operating Procedures (SOP’s), Work Instructions (WI’s) and other controlled documentation
Support all Audits as required
Manages Training & Audit team focused on seamless execution of training & compliance procedures with our Customer Logistics Business Partners – Lead team of 2 (1 Sr Analyst, & 1 Analyst)

Performs other related duties as required.


Minimum of Bachelor’s or equivalent University Degree required; advanced degree or focused degree in relevant business/technology fields preferred
Minimum of four years of relevant work experience is required
Must have excellent problem solving, analytical, influencing, and communication skills
Proficiency with MS Office, including advanced Excel is required.
Strong analytical and quantitative skills, as well as proficiency with computer systems is required
Must have strong interpersonal skills with demonstrated ability to build relationships with our internal & external business partners, ability to lead effectively on cross-functional teams
Must be ability to think strategically, challenge convention, and be willing to take a leadership role within the team
Prior direct supervisory experience is a plus
Experience within Supply Chain, Logistics, or related operations is a plus
Experience building training strategies and curriculums is preferred
Experience writing Standard Operations Procedures or Work Instructions is a plus
Project management experience or certification is preferred
Knowledge and experience in end-to-end Supply Chain processes and systems from order to cash is a plus


Requires up to 10% domestic travel

On November 12, 2021, Johnson & Johnson announced plans to separate our Consumer Health business to create a new publicly traded company. The process of the planned separation is anticipated to be completed within 24 months, and it will be subject to legal requirements including consultation with employee representative bodies, as required, and other customary conditions and approvals. It is anticipated that, following conclusion of the transaction, you will be an employee of an entity within the newly created Consumer Health company and your employment will be governed by that company’s employment processes, programs, policies, and benefit plans. In that case, details of any planned changes would be provided to you at an appropriate time and subject to any necessary consultation processes.
At Johnson & Johnson, we’re on a mission to change the trajectory of health for humanity. That starts by creating the world’s healthiest workforce. Through cutting-edge programs and policies, we empower the physical, mental, emotional and financial health of our employees and the ones they love. As such, candidates offered employment must show proof of COVID-19 vaccination or secure an approved accommodation prior to the commencement of employment to support the well-being of our employees, their families and the communities in which we live and work.
Johnson & Johnson is an Affirmative Action and Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, or protected veteran status and will not be discriminated against on the basis of disability.
For more information on how we support the whole health of our employees throughout their wellness, career and life journey, please visit

The base pay range for this position is $88,000-$123,500.
The Company maintains highly competitive, performance-based compensation programs. Under current guidelines, this position is eligible for an annual performance bonus in accordance with the terms of the applicable plan. The annual performance bonus is a cash bonus intended to provide an incentive to achieve annual targeted results by rewarding for individual and the corporation’s performance over a calendar/ performance year. Bonuses are awarded at the Company’s discretion on an individual basis.
Employees may be eligible to participate in Company employee benefit programs such as health insurance, savings plan, pension plan, disability plan, vacation pay, sick time, holiday pay, and work, personal and family time off in accordance with the terms of the applicable plans. Additional information can be found through the link below.
For additional general information on company benefits, please go to: –

Primary Location
United States-New Jersey-Skillman-199 Grandview Road

Other Locations
North America-United States

Johnson & Johnson Health Care Systems Inc. (6077)

Job Function

Requisition ID

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