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We got a new job details in Lucas County Information Services & they are Hiring Candidates for Toledo, OH 43604
Job Details
Company Name : Lucas County Information Services
Company Location : e176f3549c079970
Job Position : Toledo, OH 43604
Job Category : Jobs in California
Job Description :
Lucas County Information Services (LCIS) is the central IT agency for many Lucas County Government offices. We provide infrastructure and server administration, application development, support for custom developed and purchased applications, hardware and software acquisition, computer networking support, maintenance of the Lucas County website, and maintain network security and access.
LCIS advises County officials on technical solutions, projects and plans. We perform technician, analyst and troubleshooting support for 47 county agencies comprised of over 3000 employees located throughout 30 county buildings. We support Lucas County employees so that they can provide services and support to the citizens of Lucas County, Ohio.
We’re searching for a candidate with strong analytical and customer support skills to join our Applications Support team. This team member’s role is to analyze users’ needs and provide functional support for various applications.
The Business Systems Analyst essential duties are:
Interpret and resolve user questions related to the use of established software applications.
Diagnose and troubleshoot issues, perform root cause analysis, and develop solutions for users. Identify, document, and analyze business requirements, maintain records of problems and remedial actions taken.
Develop, prepare, and update user manuals, training, and memorandums.
Promote system security and awareness by adhering to the County’s IT security policies and standards.
Provide support for the Help Desk processing work order requests from users.
Perform user security setup and password reset, maintaining records.
Develop training programs and provide training to users on established programs.
Perform all activities in a timely and efficient manner, offering exemplary customer service.
The minimum qualifications are:
One or more years of experience in an Information Systems setting as an entry-level Business Analyst, End User Support Specialist, or process specialist.
Bachelor’s degree or equivalent work experience.
Familiarity with one or more application systems within a given area, i.e. financial systems, HR systems, imaging systems, etc.
This is an onsite position, this is NOT a remote job opportunity. LCIS practices social distancing and provides extensive safety measures and PPE equipment for all staff.
Qualified candidates should apply with resume, cover letter, college transcripts, and copy of certifications to the Lucas County Jobs web page at http://www.co.lucas.oh.us/jobs.
Lucas County is an Equal Opportunity Employer.
Job Type: Full-time
Pay: $42,000.00 – $48,000.00 per year
Benefits:
Dental insurance
Employee assistance program
Employee discount
Health insurance
Health savings account
Life insurance
Paid time off
Parental leave
Retirement plan
Vision insurance
Schedule:
8 hour shift
Day shift
Monday to Friday
COVID-19 considerations:All staff are provided with personal PPE and web conferencing equipment, all workstations are socially distanced.
Experience:
Enterprise software: 1 year (Preferred)
Application support: 1 year (Preferred)
SQL: 1 year (Preferred)
Work Location: One location
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